Over the last five years I have delivered the government contracts listed below, serving as a Service Designer, Interaction Designer, and often in hybrid roles. I apply GDS standards across every phase—Discovery, Alpha, Beta and Live—and I'm equally at ease setting programme-level strategy or working hands-on within an agile product team.
Service Design Lead @ Defra
Service & UX Design Lead @ NHS BSA
Senior Service Design @ Department for Education
Service/Interaction Design @ NHS Digital
Service/Interaction Design @ GOV.UK / DWP
One Way Road To Beer
I devised and designed the viral hit onewayroadtobeer.com, which went from zero to one million hits in three days!
Service/Interaction Design @ British Gas & Idean
Part of the Idean UX team, working on a large digital transformation program to improve the engineer experience.
Content Design & UX @ NHS / Health Education England
UX Designer in discovery team – working to GDS standards into alpha – for a new Genomics resource for GPs & Clinicians.
Various UX & Service design roles
United Nations, Yara International, Co-op Digital, AstraZeneca, Squareball Digital and Common Good